How do I add or reverse-charge VAT to my invoice?

If you need to include VAT (Value-Added Tax) on your invoice, or need to remove it for reverse-charge purposes, here’s how to make sure it’s properly applied.

Purchasing steps

At checkout, first fill in the Company name field. This will trigger the VAT number field to appear (See screenshot below).

Make sure to enter your VAT number accurately, including the country prefix (e.g., DE123456789 for Germany). The VAT number will be automatically validated. For customers in the EU (except France), this will apply the VAT reverse charge on the invoice.

Please note that French law requires us to charge VAT to French customers. Reverse charge only applies to intra-EU purchases, not domestic ones.

Customers outside of the EU are not charged VAT.

If you've already completed your purchase and didn’t enter your VAT number at checkout, please contact us as soon as possible. Be sure to include your order ID or the email address used for the purchase, along with the VAT number to be added.

While we can’t refund VAT charges retroactively, your updated invoice will include your VAT number, which may allow you to reclaim the VAT as input tax in your local VAT return.

If you still haven't made a payment, we may be able to amend the invoice before purchase and amend the amount due. Contacting us as soon as possible increases the chances of this.

Response time

We typically respond within 1–2 business days.